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Executive summary

The scope of this report has broadened this year to become Walmart's Global Responsibility Report, which encompasses our environmental and social responsibility efforts. The report reviews the company's progress and performance during fiscal year 2011, and reflects areas where Walmart has achieved tremendous positive results, as well as areas where the company needs to continue to focus. The reporting timeline covers the period of February 1, 2010 – January 31, 2011.


Performace Areas
    It reviews the performance toward our three broad aspirational goals in the area of sustainability:
  1. To be supplied 100 percent by renewable energy
  2. To create zero waste
  3. To sell products that sustain people and the environment

The performance against these three goals has improved, relative to the baseline years. Year-to-year improvement has been steady. Some of the accomplishments during this reporting period include:


Globally, the company saw an absolute 10.61 percent reduction in our greenhouse gas (GHG) emissions from its 2005 base of stores, by the end of 2009 (most recent year for which we have data).

To date, 119 factories in China have demonstrated greater than 20 percent improved in efficiency compared to 2007 baseline.

In the U.S., Walmart redirected 81 percent of waste in California.

Plastic bag waste was reduced by 47.95 million pounds, or approximately 3.5 billion bags, globally.

Walmart de México reduced water use by 17 percent compared to 2008 baseline.

73 percent of the total pounds of wild fish and farmed seafood sold at Walmart U.S. and Sam's Club was certified.

We reduced our customer returns on defective merchandise to 1.76 percent globally.

More than 94 percent of direct import factories have received one of our two highest audit ratings.

Walmart China successfully engaged more than 470,000 farmers into our Direct Farm program in 2010, bringing the total to just over 757,000.

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It also reflects new commitments announced during this reporting year, which will further our progress toward our aspirational goals. Most noteworthy are the commitments to reduce greenhouse gas (GHG) emissions in the supply chain and the acceleration of our global sustainable agriculture platform.

Additionally, the report highlights the performance and progression of our diversity and inclusion efforts and shares our EEO-1 workforce numbers.

Walmart believes this report accurately and fairly represents our work, programs, achievements and challenges. The report was reviewed by a committee of social and environmental nongovernmental organizations (NGOs).

We recognize the enormous responsibility of being the world's largest retailer, employing more than 2 million associates in many countries and operating within unique political, cultural and social environments. We are aware of the obstacles we need to overcome, whether they are operational, technical, reputational or philosophical.

While we have made good progress, we will continue to remain open, transparent and accountable as a leading global retailer so we can become even better.

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Reporting parameters


This Global Responsibility Report is designed to demonstrate our continued progress toward key initiatives and goals, and provide a snapshot of new initiatives launched between February 1, 2010 and January 31, 2011. Foreign currency conversions have been made using the average exchange rate from February 1, 2010 – January 31, 2011. As a global company, we highlight the performance of our global markets, as well as the efforts taking place throughout our supply chain.