People Are The Key To Delivering On Our Mission
My dad did not set out to make Walmart the world’s largest retailer. His goal was simply to make Walmart better every day, and he thought constantly about how to do just that. He was always visiting stores, talking with associates and listening to customers. He knew that the best ideas come from people – inside and outside the company. In fact, Dad attributed some of Walmart’s most innovative ideas to associates.
His philosophy and values – respect the individual, serve the customer and strive for excellence – also remain the driving force behind our culture and our success. Our company continues to instill in our associates the highest standards of integrity, and we remain committed to accountability if those standards are not met. I believe that the same intensity that drove my dad drives the entire Walmart organization today to be the world’s best retailer.
Our people really do make the difference at Walmart, and more than ever, we proved this last year by producing strong results for our customers and shareholders.
The importance of dynamic leaders extends to every market where we operate, as they must ensure that the Walmart culture is adapted and integrated into their markets. When I visit stores, I am always impressed with the talent and dedication of our associates. My dad would have loved to see the way our company and our associates are helping customers and communities.
This past year kicked off with Mike Duke assuming the position of president and chief executive officer of Wal-Mart Stores, Inc., taking the helm from Lee Scott. It is a credit to both Mike and Lee – and to the Board and its selection process – that the CEO transition was so seamless. I am also pleased that like Lee, Mike continues my dad’s “servant leader” philosophy, where a leader serves or takes care of his people first. Servant leaders have that unique ability to get the entire team behind an initiative.
Our Board could not be more enthusiastic about Walmart’s future. Our management teams are more focused than ever on executing a strategic plan based on three clear priorities – growth, leverage and returns – that are designed to improve shareholder value. Just as important, our businesses around the world have never been more aligned behind our mission to save people money so they can live better.
S. Robson Walton
Chairman of the Board of Directors
Wal-Mart Stores, Inc.