Our goal in our second Global Sustainability Report is to provide a thorough and transparent assessment of our worldwide sustainability activities. The framework we have used to measure and report our results reflects portions of the Global Reporting Initiative (GRI), including GRI's economic, environmental and social performance indicators. We have also included areas and data that we believe give an enhanced understanding of our environment, sustainability efforts, progress and challenges to date. To obtain information for this Report, we followed much of the process that was fundamental to our first review while adding engagement with external stakeholders, as well. We believe the material to be as accurate as possible, and will make corrections as needed.